Baltimore County Leader Insight: John Hoey

Baltimore County Leader Insight: John Hoey, The Y in Central Maryland

A Special Interview: August 2022

What do you think is the greatest challenge facing Baltimore County?

The challenges facing Baltimore County, and in fact, the whole region, are many, but if I had to pick one, I’d say that it’s the growing income gap and the shrinking middle class. Baltimore County is a wonderfully diverse place, but it’s like so many communities across the state and country. Healthy and thriving communities rely on strong connectivity between neighborhoods, great public schools, and a general sense of well-being across the entirety of the population. That’s becoming more and more of a challenge as so many socio-economic factors are squeezing middle and lower income families out of the American dream that we all grew up believing in and benefiting from. We need to work harder to create a fairer, more equitable and more connected Baltimore County.

 

How does The Y in Central Maryland address the needs of our community?

In short, in so many ways. We focus on youth development, healthy living and social responsibility, and we do that at scale. As such, we work in the areas of early childhood development, community schools, afterschool enrichment, summer camp and enrichment, health and wellness, mentoring and so much more. In the past several years, we have also jumped into the food access arena, working hard to provide access to healthy food for those who are struggling. In all this work, we focus on building an inclusive community and breaking down the barriers that have historically prevented too many people and families from accessing these essential opportunities. To learn more about our mission and work, follow this link: The Y’s Case for Support.

 

How can the community support your work?

Thanks for asking! There are many ways that someone can support the work of the Y.  One way is to become a member of the Y, which I guarantee will be a positive for you and your family. A second way to support our work is to volunteer.  We have many types of volunteer opportunities and many ways to do that, whether it’s through one’s company or individually. For more information, follow this link: https://ymaryland.org/volunteer. Finally, one can donate to support our work. With financial support from the community, we can make anything we do happen. To learn more, follow this link.

 

What life experience has most shaped who you are as a leader?

When I reflect on growing up and going to college, I would say the fact that I needed to be very independent and work early in my life, and the fact that I had to pay for my college tuition myself as our family had a lot of kids and not a lot of extra cash laying around. That made me understand the value of hard work, and the fact that grit is often more important than whether someone went to a “brand-name” school. As I think about my career, the fact that I’ve worked in multiple industries and in both the private sector and in the not-for-profit sector has given me a wider perspective as both a leader and an innovator.

 

In your opinion, what personal trait is most important to being a good leader and why?

There’s undoubtedly more than one important personal trait needed to be a good leader, but in my experience I believe that a great leader is someone who can attract, develop and get the most out of a diverse set of people. Great leaders surround themselves with people who look and think differently than them, and who bring different experiences to bear. As such, one has to realize that there is no one way to lead when one has a diverse team. I think it makes leadership more interesting and gratifying.

Baltimore County Leader Insight: Sam Novey

Baltimore County Leader Insight: Sam Novey, Co-Founder, Baltimore Votes

A Special Interview: July 2022

What is uniquely important about this state primary election?

It’s extraordinarily important that every voter vote in every election they are eligible to vote in. Even if you don’t like the candidates or the race is not super competitive. Politicians and parties use the voter file – the publicly available list of all the registered voters and which elections they’ve voted in – to figure out which voters and communities to prioritize and which folks to ignore. When only some voters and communities show up to vote, it makes our whole community weaker. It leads politicians to overemphasize some issues and ignore others and makes it harder for us to govern ourselves together in a way that respects and benefits everyone. So this election is obviously extremely important because of the many tight races and influential offices on the ballot. But it’s also important just because it’s an election and because everyone’s participation is essential.

 

What is the greatest challenge to fulfill your mission of getting every person in every precinct to vote in every election in Baltimore?

The greatest challenge is building a network of local leaders in each voting precinct who are dedicated to including every single voter in their precinct. It’s hard work to identify those leaders, It’s hard work to support them and resource them in developing plans to do great outreach in their neighborhoods. And it’s particularly hard to sustain and grow their leadership from election to election. But it makes a huge difference. So we go to work at the Baltimore Votes Coalition everyday doing that work of growing our network of community leaders and then supporting and resourcing with everything they need in order to eventually include every voter in their community.

 

How are you inspiring the next generation of leaders in your field?

I had an amazing experience this spring working with students from across the region this spring on a “Democracy Data Science Hack-a-thon” to analyze the Baltimore voter file and provide the local leaders we serve with critical information that can help inform their strategies and message to the community. They produced some amazing products like a precinct turnout dashboard to inform party at the polls hostshistograms of various aspects of Baltimore City Voter dataanalysis of how voter turnout connects with other Baltimore Neighborhood Indicators Alliance signals, and visualizations of where civic group have strong membership and where they need to grow. It was so valuable for us to work with these students. I hope they go on to continue bringing their data science skills to the work of building a work inclusive democracy and I know that the work they did with us has already inspired some of the existing leaders in our field to try out new ideas and strategies.

 

What life experience has most shaped who you are as a leader?

I co-founded the Students Learn Students Vote Coalition with Clarissa Unger in 2016. The SLSV Coalition is the national hub & largest nonpartisan network in the country dedicated to increasing student voter participation. Our work over the last seven years to grow and cultivate and steward this community to more than 400 coalition partners with a reach of over 2,000 higher education institutions has taught me so much about the persistence and humility and tenacity required to build power with a constituency.

 

In your opinion, what personal trait is most important to being a good leader and why?

The tenacity to try something new paired with the humility to listen to feedback and the tenacity to keep going in spite of opposition. I guess that is three personal traits? I stand by my answer anyway. Leaders need to be multifaceted!

Join the LBC Team! We are hiring!

Join our small, creative, and dynamic team where your contributions matter. Leadership Baltimore County (LBC) is seeking an administrative professional who is organized, driven and an out-of-the-box thinker to join our team on a full-time basis. Together, we direct an annual community leadership program and alumni activities.

Highly motivated, detail-oriented, self-starters who thrive in a team environment are encouraged to apply.

Email resume and cover letter detailing how you are qualified to info@leadbaltimore.org. Applications will be considered on a rolling basis until the position is filled. LBC is an equal opportunity employer and encourages candidates from diverse backgrounds to apply.

POSITION DESCRIPTION

TITLE: Administrative Specialist

BACKGROUND: Leadership Baltimore County, Inc. (LBC) is a federally recognized, 501(c)(3) nonprofit organization established in 1983. LBC’s mission is to bring high achievers with diverse perspectives together to heighten their civic awareness, enhance their organizational effectiveness and become a driving force for positive change in their workplace and Baltimore County as a whole.

Our mission is achieved through two core programs: Signature and Alumni. Our Signature Program explores the challenges and opportunities facing Baltimore County in monthly day-long sessions from September through June. The hallmarks of our sessions are: (1) engaging dialogues with the movers, shakers, and decision-makers in Baltimore County; and (2) experiential activities in and out of the “classroom.” Topics examined may include economic development, education, public safety, social services, Baltimore County government, Maryland State government, transportation, healthcare, civic engagement, regionalism, diversity, and the environment. Upon graduating from the ten-month program, LBC alumni engage in the community by taking on leadership roles with nonprofit and community organizations, and/or government advisory boards or task forces. Our Alumni Program provides ongoing learning and engaging activities for its alumni of approximately 1,200 individuals.

Position descriptions are a general depiction of assignments. Since LBC has a small staff and an extensive array of tasks, our team is flexible and expects to be called upon in a variety of ways that cannot always be anticipated in the position description.

CULTURE: LBC has a small staff of three full-time employees. We work closely together, collaborating and communicating daily. We value systems thinking (viewing each of our projects as they fit with our current strategies and projects, organizational mission, the needs in our region, and the greater good), critical thinking (challenging the status quo and supporting continual improvement), and courageous authenticity (speaking up for what you believe.)

JOB OBJECTIVE: To ensure that all of LBC’s administrative functions run efficiently, effectively, and accurately using appropriate technology and project management systems.

ACCOUNTABILITY: Directly reports to the President/CEO.

CLASSIFICATION: This is a full-time, non-exempt position.

SCHEDULE: In addition to regular responsibilities, support is required at in-person events including an overnight retreat in September, monthly Retreat Days from October through June, and alumni events which may occur in the mornings or evenings. Some job functions may be performed remotely.

RESPONSIBILITIES: Provide all administrative support across all aspects of the organization.

Data Management

  • Oversee continual quality improvement of the CRM (Constituent Relationship Management) system (Salesforce) by initiating new procedures, fields, and functions as needed and connecting staff with training resources.
  • Create and monitor monthly dashboards utilizing existing reports and forms
  • Maintain the database and email marketing platform (Salesforce and Mailchimp) with up-to-date information on class members, alumni, dues, events, donors, stakeholders, etc.
  • Research contact information for all various stakeholders
  • Create ad hoc reports, as needed
  • Maintain online member directory

Signature Program

  • Arrange for all candidate interviews upon receiving online applications
  • Schedule alumni to serve as interviewers
  • Prepare and distribute applications and other necessary documents to all interviewers
  • Collect candidate rating sheets after interviews
  • Create and send acceptance packets to new class members
  • Ensure receipt of and maintain all documents new class members must sign and remit
  • Identify and manage the booking of the opening retreat venue
  • Prepare class roster and binders for Opening Retreat
  • Order meals and refreshments for all events as needed (i.e., Information Breakfasts, Retreat Days, Center Stage event, alumni events, etc.)
  • Provide event management support for Retreat Days such as securing space, preparing name tags and signage, packing supplies, supporting health and safety protocols, arranging transportation, creating online evaluations, creating thank you letters for speakers, etc.
  • Attend Retreat Days, manage registration and catering, assist with note taking and photography
  • Select, order, and prepare commencement gifts for class members

Alumni Program

  • Manage alumni and public events as needed, including developing and managing event planning timelines, promoting events through social media, tracking registration, and providing reports to the Alumni Engagement Committee
  • Compile reports on each event and record attendance in Salesforce
  • Coordinate alumni membership campaign
  • Create or update cover letter
  • Create invoices
  • Generate mailing lists
  • Utilize Salesforce to send email reminders
  • Track payments in the database, QuickBooks, and best class ever spreadsheet

Fund Development & Financial

  • Prepare invoices for sponsors, tuition, and board pledges
  • Create thank you letters for donors
  • Enter transactions in QuickBooks, reconcile bank and investment accounts monthly
  • Prepare monthly financial statement reports for President & CEO
  • Assist with sponsorship solicitations for Retreat Days, alumni events, and Commencement/All Class Reunion
  • Assist with recruitment, as needed
  • Provide accounting firm with the documentation needed to prepare year-end financials and 990

Board and Committees

  • Send calendar invitations to all board members each new calendar year
  • Prepare and distribute board packets one week before each meeting
  • Prepare and update electronic board binders annually
  • Schedule new board member orientation meetings
  • Ensure receipt of and maintain all documents board members must sign and remit
  • Schedule Zoom meetings for virtual board meetings and secure location for in-person meetings
  • Order food and provide administrative support for an annual board retreat
  • Provide logistical support for committee meetings, as requested

Other

  • Order office supplies
  • Create weekly staff meeting agendas

QUALIFICATIONS:

  • Proven ability in database management / CRM systems, preferably Salesforce
  • Knowledge and experience with bookkeeping and financial management
  • Proficient in Microsoft Office Suite
  • Demonstrated flexibility and excellent organizational skills
  • Ability to pay close attention to detail with a high degree of accuracy
  • Effective written, verbal, and listening communications skills
  • Ability to manage multiple assignments, set priorities, meet goals and deadlines, and adapt to changing conditions
  • Ability to set and adhere to high standards
  • Respect and appreciation for diverse perspectives as well as a sensitivity to those who may be “different” than you
  • Ability to find solutions to problems using creativity, reasoning, and past experiences along with the available information and resources
  • Ability to work well independently as well as part of a team
  • Ability to exercise initiative, good judgment, and discretion
  • Ability to plan activities and programs such as meetings, orientations, retreats
  • Ability to work a variable schedule on occasion, including early mornings, evenings, and/or weekends for scheduled meetings and events

 

Baltimore County Leader Insight: Mark Millspaugh

Baltimore County L:eader Insight, Mark Millspaugh, Director, Baltimore County Department of Social Services

 

A special interview, January 2022

  1. What is the most important issue facing the Baltimore County Department of Social Services (BCoDSS) right now and how are you working to address it?

BCoDSS believes that strong families are the essential building blocks for strong communities, and strong communities are the essential building blocks for a strong County, State and Nation.  As such, supporting families is essential so that all members from all generations are able to meet their full potential. Sadly, we continue to see the negative impacts of substance use, mental health disorders, trauma and the many ramifications of poverty create challenges for families that prevent them from fulfilling their potential as the strong building blocks we know they can be.

  1. How are you and your department inspiring the next generation of social workers?

What we do in the Department of Social Services isn’t rocket science; it’s a lot harder.  Each human brain is different and reacts differently to intervention.  As such, the same effective intervention used for one person may not work for another.  That makes our work challenging but also very rewarding.  We literally work in an agency where every employee can make a significant, positive difference in at least one person’s life every day.  What could be more inspiring than that?  As our recruitment ad says: Find a job that matters!”

  1. What life experience has most shaped who you are as a leader?

I think all leaders are shaped by the amalgamation of experiences throughout their lives since good leaders are always learning and adapting.  From “learning what not to do” from a particularly ineffectual leader you previously worked with (or for), to “picking the brain” of a mentor who teaches critical lessons of leadership, we all develop skills through observation, study, trial and error.  As for life experiences that have shaped me, I have chosen to work in a “helping field” for my entire career after attending a Quaker college that emphasized the values of Simplicity, Peace, Integrity, Community, Equality and Stewardship.

  1. Where do you have the most impact?

The Department of Social Services has a broad and deep impact in promoting individual well-being, protecting vulnerable children and adults from abuse or neglect, and providing the supports needed to help people achieve and sustain independence. We do this through a variety of programs and services delivered efficiently and effectively that demonstrate the best practice standards outlined through the Council on Accreditation.  My role is to empower and support leaders at all levels of the Department to achieve these outcomes.

  1. In your opinion, what personal trait is most important to being a good leader and why?

Being open-minded is an essential aspect of leadership and one I continually strive to achieve.  The last 22 months has proven that no leader can predict the future and no leader has all the answers to what life may bring forth.  Being agile, accepting input from others, and being willing to try new things are all parts of being “open-minded” in my leadership style.  In my experience, autocrats don’t last long and their organizations don’t grow and prosper since they are closed to other people’s ideas and don’t grow new leaders.

LBC RFP for Business Process and Database Project

LBC is seeking proposals for conducting an analysis of its business processes and database and implementing changes to improve organizational efficiency and effectiveness. Click the link below for details.

Leadership Baltimore County Business Process and Database Project Proposal

 

Question and Answer Available as of 11/22/21:

1. The timeline shows decision notification to take place on 1/26 – when does LBC anticipate kick-off of the project after decision notification?
Ideally, the start date will be mid to late February. The date can be adjusted by 3-5 weeks depending on the availability of the selected vendor.
2. Is there a target finish date, deadline(s), and/or dependencies related to project completion?
LBC anticipates that this project will take about 4-6 months to complete. LBC staff tends to be less available mid-May through early June, thus that period may be a bit slower. LBC does not have a specific timeline or milestones created at this point.
3. Is a formal SOP Manual (Standard Operating Procedure) a deliverable, or is the expectation for more simplified reference resources to accompany onboarding?
LBC is looking for easy-to-use references to guide staff in the usage of the reports, dashboards, and systems created.
4. The reports found in Appendix A were not explicitly listed as a Deliverable or Known Database Need (though found in Project Goals).  For our clarity, are these part of the scope for this engagement, or provided as part of a roadmap for a future initiative?  If current scope, do you envision their creation in more of a Dashboard or Report format (or could that vary from report to report)?
LBC does want the reports listed to be created as part of the deliverables. We would like both a dashboard and reports.
 
5. Who is the primary point of contact throughout the duration?
Mary Kay Page will be the primary point of contact throughout the project.
6. We want to make sure you realize the value of this important project.  Are you able/comfortable sharing the budget or target investment for you to realize that value?
LBC cannot share the budget for this project. 

Letter From the President, 10/28/21

Dear Friends,,

On this beautiful, crisp, and chilly fall morning, I have been thinking of the change in seasons and about the upcoming holidays. LBC is finishing the touches on our Annual Holiday Party & Toy Drive and I am hoping to see a ton of alums and friends of LBC coming together (safely and socially distanced, of course) to celebrate one another.

This is the time of year to focus on our family, friends, colleagues, acquaintances, neighbors, pickleball buddies (my newest obsession) and to deepen those bonds. In fact, just last night I had dinner with a brand new LBC board member, Michelle Powell, LBC ’08, because she is the only one of our newly minted board members who participated in LBC prior to my tenure. I wanted to get to know Michelle as the person she is outside of her service to LBC. What are her hopes, dreams, passions, values, interests? How does she spend her “free” time? What can I do to ensure her experiences with LBC are meaningful and rewarding to her? I want to know the whole person. And wow, am I glad I spent time with her. What a dynamic, brilliant, strategic, giving, and loving human being! I am looking forward to getting to know her so much more.

LBC is looking to deepen its relationships with our current corporate sponsoring organizations and to create new corporate relationships. What are your company’s community interests or corporate responsibility priorities? There are many ways that we collaborate with corporations to bring value to the companies, LBC, and our community.

Would you like to participate in an exploratory meeting with your company and LBC board members, alumni, and staff to discover ways we might work together for the good of all? Alums, could LBC deepen its relationship with your company? Let’s set up a meeting to discuss. Contact me!

We are also focused on deepening connections with and amongst all of our alumni. How can we help you get to know who is in the LBC family network? Are there activities that you would find fulfilling that LBC could facilitate? Please let us know your ideas.

Now, allow me to introduce LBC’s new board members. Welcome to:

Dorothy Boulware
The Afro

 

Georgia Ibar-Wynter
Erickson Living

 

Sevetra Peoples
Baltimore County Administrative Office

 

Michelle Powell CareFirst

 

Patti Provance
United Way

 

Moire Riley
CCBC

 

My sincerest appreciation to our board members whose terms have expired and are rolling off the board. LBC and I are so incredibly grateful for your service. We will miss you!
  • Morlon Bell-Izzard, PEPCO Holdings
  • Remi Ackerman, Erickson Senior Living
  • Antoine Banks, Comcast
  • Matt Gilbert, UPS
  • Ryan Mihalic, CareFirst
  • Ann-Marie Thornton, CCBC
Cheers to a season of bonding and strengthening relationships!

Greater Baltimore Virtual Kidney Walk

Greater Baltimore Virtual Kidney Walk

Please see the details below regarding a volunteer opportunity with CASA.

 

Organization Name: National Kidney Foundation

Website: https://www.kidneywalk.org/baltimore

Name: Pattie Dash

Contact Email: pattie.dash@kidney.org

Contact Phone Number: 410-494-8545 ext 431

Volunteer Opportunity:

Sunday, October 24th

Walk Where YOU Are!

For more information or to REGISTER or DONATE visit us at https://www.kidneywalk.org/baltimore

LaceUp your walking shoes and join us from the comfort of your home, neighborhood, or local park. We may not be able to unite in person, but our different paths share a common goal; together we’ll LaceUp to change lives. By participating in the 2021 Greater Baltimore Kidney Walk you’ll let others know they’re not alone. Caring knows no distance; no matter how or where you walk—one simple step can change a life.

 

How do I walk virtually?

We may not be together, but we’re united by our belief in the need for better care and longer lives for kidney patients – for YOU and the ones you love.

  • Register today to start fundraising. Families facing kidney disease are counting on all of us to keep fighting in the year ahead.
  • Personalize your kidney walk page: document your kidney disease journey or tell us why you walk to inspire your personal network to support you with a gift before Walk Day.
  • Get creative: check out the Walker Toolkit for easy ways to have fun, maximize your impact and reach your goals.
  • Walk your way: take your own walk around the neighborhood or at your local park on Sunday, October 24, 2021. You can even track your steps with our Kidney Walk App, just go to Google Play for Androids or App Store for iPhones to download and begin your journey!

Flyer for the 10/24 greater baltimore walk

Community Board Opportunity: TurnAround, Inc.

LBC receives requests for volunteers from community organizations. Please see the details below regarding board members for TurnAround.

 

Organization Name: TurnAround, Inc.

Organization Website: https://turnaroundinc.org/

Contact Name: Amanda Rodriguez

Contact Email: arodriguez@turnaroundinc.org

Contact Phone Number: (410) 377-8111

Organization Mission: TurnAround provides comprehensive services to survivors of domestic violence, sexual violence, and human trafficking in Baltimore City and Baltimore County, Maryland. We are the only organization in the Baltimore area with the mission, expertise, and capacity to work with this range of victimizations and we are the designated rape crisis center for those jurisdictions. In addition, TurnAround is one of Maryland’s comprehensive domestic violence providers and runs a certified Abuser Intervention Program.

Volunteer Opportunity: Board Member

Community Board Opportunity: BCPL

LBC receives requests for volunteers from community organizations. Please see the details below regarding board members for the Foundation for Baltimore County Public Library.

 

Organization Name: Foundation for Baltimore County Public Library

Organization Website: www.foundationforbcpl.org

Contact Name: Linda Frederick, LBC ’15

Contact Email: lfrederick@bcpl.net

Contact Phone Number: 410-887-2457

Organization Mission: Foundation for Baltimore County Public Library provides additional resources to enrich the library’s commitment to empower the citizens of Baltimore County to explore, learn, create and connect. The Foundation views reading as a critical and fundamental tool for overall connection to the community, development of curiosity and exploration of the world. The Foundation motivates all customers of Baltimore County Public Library, regardless of age or economic circumstance, to embrace lifelong learning. The Foundation’s support of the library is made possible by contributions by individuals, businesses and other foundations.

Volunteer Opportunity: Board Member

Desired Skills:

  • Administrative
  • Event Planning
  • Human Resources
  • Marketing
  • Organizational Development
  • Public Advocacy/Policy
  • Strategic Planning/Positioning
  • Grant research and writing. Capital campaign experience.

Board Responsibilities:

  • Financial Commitment
  • Time Commitment
  • Fund Development
  • Serve on Committee

LBC Commencement Classes of 2020 & 2021

On Monday, June 14th we were finally able to celebrate IN PERSON with LBC’s graduating Classes of 2020 and 2021. These classes completed their leadership course during a pandemic and still were able to create lasting connections and memories with each other. Now, 75 new LBC alumni are ready to help build a better community.